Privacy Policy

Last Updated: September 2, 2026

Introduction

At WebDukes Technologies ("WebDukes," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information of our visitors, customers, and users.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website and marketplace at webdukes.com/marketpr/, browse our products, create an account, make a purchase, contact us, or use any of our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you use our website or services.

This may include:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Account information
  • Business or company information
  • Information provided through contact or support forms
  • Information related to purchases and orders
  • Reviews, feedback, or other information you voluntarily submit
  • Newsletter or marketing subscription information

We may also automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser and device information
  • Operating system
  • Pages viewed
  • Website interactions
  • Date and time of visits
  • Referring website
  • General location information
  • Other technical and usage information

2. How We Use Your Information

We may use your information to:

  • Provide and manage our website and marketplace
  • Create and manage customer accounts
  • Process orders and purchases
  • Provide access to purchased products
  • Provide customer support
  • Respond to questions and enquiries
  • Process refunds or resolve purchase-related issues
  • Send important service and account-related communications
  • Send newsletters, offers, and promotional communications where you have agreed to receive them
  • Improve our website, products, and services
  • Understand how visitors use our website
  • Detect and prevent fraud, misuse, or unauthorized activity
  • Maintain the security and reliability of our website
  • Comply with applicable laws and legal obligations

3. Purchases and Payment Information

When you purchase a product through our website, certain information is required to process your order.

Payments may be processed through third-party payment service providers. We may receive transaction-related information such as your name, transaction ID, purchase amount, payment status, and other information necessary to manage your order.

We do not intend to store complete payment card details on our servers when payment processing is handled by an external payment provider.

Your payment information may also be subject to the privacy policy and terms of the relevant payment provider.

4. Newsletter and Promotional Communications

If you subscribe to our newsletter or marketing communications, we may use your email address to send information about:

  • New products
  • Website templates
  • Special offers
  • Discounts
  • Promotions
  • Marketplace updates
  • Other information that may be relevant to our customers

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.

We may still send essential communications relating to your account, orders, purchases, or services even if you unsubscribe from marketing communications.

5. Cookies

We may use cookies and similar technologies to improve your experience on our website.

Cookies may help us:

  • Remember your preferences
  • Keep you signed in
  • Maintain shopping cart functionality
  • Understand website traffic
  • Improve website performance
  • Analyze how visitors use our website
  • Improve our products and services
  • Support security and fraud prevention

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Analytics and Website Usage

We may use analytics and similar services to understand how visitors interact with our website.

This information may include pages visited, time spent on the website, general traffic sources, device information, and other usage information.

We use this information primarily to improve the performance, usability, content, and overall experience of our website.

7. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business and provide services to you.

These may include providers involved in:

  • Payment processing
  • Website hosting and infrastructure
  • Email delivery
  • Website analytics
  • Customer support
  • Security and fraud prevention
  • Other essential business operations

We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, users, website, or property.

8. Third-Party Services

Our website may use services provided by third-party companies for payments, analytics, communications, security, hosting, and other business functions.

These third parties may process information on our behalf and may have their own privacy policies.

We recommend reviewing the privacy policies of third-party services when applicable.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Complete and maintain purchase records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud or misuse
  • Comply with legal and regulatory obligations
  • Enforce our agreements and policies

When information is no longer required, we may securely delete or anonymize it where appropriate.

11. Your Privacy Rights

Depending on applicable laws and your location, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where applicable
  • Object to certain uses of your information
  • Opt out of marketing communications

To make a privacy-related request, please contact us using the information provided below.

We may request reasonable information to verify your identity before processing certain requests.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their respective privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any changes will be published on this page with an updated "Last Updated" date.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

WebDukes Technologies

Address:
C-68/1, Ground Floor, Jaitpur Extn, Badarpur,
New Delhi – 110044, India

Phone: +91 95555 79966

Email: hello@webdukes.com

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable laws.